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Case Study: GPS
GPS Vehicle Tracking and Maintenance
Problem:
A uniform delivery company with a fleet of ten delivery vans was feeling the pinch of rising fuel prices. They were also paying overtime to their drivers because their delivery routs were inefficiently designed. Whenever customers would call in for delivery or pickup status the dispatcher could not say with certainty when the customer should expect the driver to arrive.
Red Cloud Solution:
Red Cloud installed Networkfleet GPS units into the delivery vans. The unique features of the Networkfleet product allow the customer to manage their fleet more efficiently by providing comprehensive reporting on vehicle location, performance and diagnostics. Networkfleet's real time GPS and interactive mapping, available via web login, allow the user to provide accurate delivery and pick up time to their customers.
Results:
The customer was able to greatly reduce fuel consumption by utilizing Networkfleet's Idle Time reports, and vehicle diagnostics functionality. They were able to identify potential engine trouble as soon as the problem developed. As a result they were able to maintain their fleet better and for less money. They were also able to redesign their routs, which helped them cut back on overtime, and increase customer satisfaction. By using Geofencing and off hours alerts the customer was able to curtail unauthorized personal use of their company vehicles. The customer also realized a reduction in their insurance premiums, and saved time and money by not having to take their vans in for smog certificates, as this is done automatically (in California) by the Networkfleet diagnostic reporting system.
Sprint Together with Nextel
Problem:
A trucking company in the floral industry picked up and delivered product throughout the entire state of California. They used cell phones to communicate between the drivers and home base, as there was no conventional radio product available that covered such a wide area. The expense of doing business this way tended to be excessive. The drivers would often use their cell phones for personal calls, non-business calls to other drivers, and international calls.
Red Cloud Solution:
Red Cloud replaced the company's existing cell phones with Sprint Nextel Walkie-Talkie phones, enabled with GPS. The driver's phones were activated with Xora GPS TimeTrack, which enabled the company to track employees' timesheets, jobs and locations. To reduce the cost of personal and international calls the phones were setup with outgoing call restrictions.
Results:
The company's wireless communications cost was reduced dramatically. The drivers were able to communicate with one another and home base by utilizing Sprint Nextel's Walkie-Talkie functionality. When necessary, the home base was able to call the individual drivers as well. By utilizing Xora GPS TimeTrack, the company was able to plan routs more effectively, track hours more accurately, and manage their valuable resources efficiently. The company also realized a reduction in their insurance rates as a result of having vehicles equipped with GPS tracking.
GPS Navigation, Asset & Vehicle Tracking
Problem:
A heating and air conditioning company had no way of knowing where their technicians where at any given time. When a customer would call with an emergency the company's dispatcher would have to place calls to all the technicians to see who was closest to the job, and who was available to do the job. The company also suspected that some of the technicians were exaggerating about their hours, and possibly using the company vehicles for personal use.
Red Cloud Solution:
Red Cloud equipped the company with GPS-enabled Sprint Nextel walkie-talkie phones, and activated them with Xora GPS TimeTrack. Xora GPS TimeTrack allows the company to track employees' timesheets, jobs and locations using a GPS-enabled Sprint Nextel phone. Xora not only allows the dispatcher to see where every technician is, in real time, it also allows the dispatcher to see the estimated time of completion for the job currently being worked. So, when a customer calls with an emergency the dispatcher is able to know right away which technician is available to do the job, and can assign the job via the Xora web-based dispatching software. The dispatcher can also send driving directions right to the Sprint Nextel Phone.
Results:
The company is now able to keep better track of their technicians and assign jobs more efficiently. The technicians are no longer able to pad their hours or use company vehicles for personal use, and as a result the company is saving money. The company has also been able to take on more work as a result of the increased overall efficiency realized by the use of Xora combine with the Sprint Nextel GPS-enabled phone.