Two Way Radio Case Study

Problem:

A local retail store, part of a national chain, had been experiencing unsatisfactory two-way radio communications. The customer had purchased their two-way radios from a large electronics retailer. The low-end radios they purchased were designed for recreational use and utilized unlicensed Family Radio Service (FRS) frequencies. Because the radios were low-powered the customer experienced very weak coverage with static and poor audio quality. Because the frequencies were unlicensed they experienced interference from other radios outside of their organization. Further compounding their issues, because they had purchased their equipment from a retailer, they had no qualified representation to consult about their problems.

Red Cloud Solution:

Red Cloud was able to provide a simple and low-cost radio system that employed commercial grade Motorola radios that are both small and light, with frequencies licensed by the FCC. Top quality audio accessories were added to enable employees to hold their radio conversations without disturbing their customers.